Duke Energy Florida reports that its self-healing technology has prevented more than 950,000 extended power outages and saved nearly 6.3 million hours of outage time for customers since January 2024. The company highlighted these figures at the midpoint of the 2025 Atlantic hurricane season.
The self-healing system automatically detects outages and reroutes electricity to restore service quickly, often in less than a minute. This technology currently benefits about 80% of Duke Energy Florida customers, with higher coverage in some counties: approximately 90% in Pinellas County, 80% in Orange County, and 60% in Polk County.
During the 2024 hurricane season, the technology was credited with saving about 3.3 million hours of outages during Hurricane Milton, roughly 1.8 million hours during Hurricane Helene, and around 208,000 hours during Hurricane Debby.
“Self-healing technology is a powerful tool that helps keep the lights on for Duke Energy Florida customers,” said Melissa Seixas, Duke Energy Florida state president. “We understand how important reliable power is for our customers, their families and their businesses – they plan their lives by it – so we will continue focusing on strengthening and expanding self-healing technology throughout our 35-county service territory as we enter the second half of hurricane season and beyond.”
Duke Energy Florida supplies electricity to two million residential, commercial and industrial customers across a service area covering approximately 13,000 square miles in Florida.
Duke Energy’s parent company serves electric utility customers across six states—North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky—and operates natural gas utilities serving an additional five states. The company continues to invest in grid upgrades and cleaner energy sources such as renewables and energy storage as part of its ongoing energy transition efforts.
More information can be found at duke-energy.com or through the company’s social media channels.
