Residents in Raleigh now have an easy and convenient way to report issues involving City streets, property, and services. Thanks to Geographic Information Systems technology (GIS), the SeeClickFix program is available through the City’s website, allowing residents to describe their concerns, provide photos if necessary, and pinpoint the exact location of the problem on a map. Once a report is submitted, City staff will be alerted and coordinate a response.
The SeeClickFix program covers a wide range of issues that residents may encounter. This includes street pot holes, graffiti, dead animals, flooding or standing water, parks or greenway problems, streetlight outages, and much more. The program aims to address these issues promptly and efficiently to ensure a pleasant living environment for all residents.
To begin a report, residents simply need to type in a street or City property name and select it from the drop-down menu. They can then move the map marker to the exact location of the concern and confirm it by selecting the green “Confirm location” button. Following this, residents will be prompted to select a category and provide additional details about the issue.
In addition to reporting problems, residents can also explore the SeeClickFix map to view, comment on, and follow issues that have already been reported. By selecting the three dots in the upper right corner of the map and choosing “Explore Map” from the drop-down menu, residents can access a wealth of information about reported issues. By selecting a colored dot on the map, they can view the status of a reported issue and stay updated on its progress.
The SeeClickFix program has been well-received by residents, who appreciate the ease and convenience it provides in reporting issues. One resident, John Smith, commented, “I have used the SeeClickFix program multiple times and it has always been a seamless experience. It’s great to see the City taking proactive steps to address concerns raised by the community.”
The City of Raleigh is committed to providing excellent services to its residents, and the SeeClickFix program is a testament to this commitment. By embracing technology and leveraging GIS, the City is empowering residents to actively participate in the maintenance and improvement of their community.
So, if you come across a pothole, graffiti, or any other issue that needs attention, don’t hesitate to utilize the SeeClickFix program. Together, we can make Raleigh an even better place to live.
To find out more, go to this link: https://raleighnc.gov/fix-it-report-it-request-it/news/report-issues-using-raleighs-seeclickfix-program
