Starting today, customers receiving curbside solid waste collection can now request a second yard waste cart to assist with their yard waste needs. This change allows customers to have a capacity of 190 gallons every two weeks, providing them with more space for their yard waste.
According to the announcement, regular customers who request a second yard waste cart will still have the option to place up to 15 biodegradable paper bags and up to five stick bundles at the curb for collection. This option provides flexibility for customers who may have additional yard waste beyond the capacity of the second cart.
To request a second yard waste cart, customers have two options. They can contact the Customer Service Center at 919-996-3245 or complete the online web form. It is important to note that there is a fee of $50 for the second cart, and it will increase the monthly yard waste service fee from $4.90 to $6.90 per month.
Customers should also be aware that the delivery of the second yard waste cart may take up to eight weeks. However, they can begin using the new cart as soon as they receive it. It is important to note that the increase in the monthly yard waste service fee will only be applied once the cart is delivered.
For more information and answers to common questions, customers can visit the Solid Waste Common Questions webpage.
In response to this new service offering, a representative from the Solid Waste Department stated, “We are pleased to offer this additional option for our customers to manage their yard waste. By providing a second cart, we are increasing capacity and providing a more convenient solution for our customers.”
This new service is expected to be well-received by customers who frequently have a large amount of yard waste. With the option to request a second yard waste cart, customers can now easily manage their yard waste needs without the concern of exceeding the capacity of a single cart.
Overall, this new option for customers to request a second yard waste cart is a positive step towards improving solid waste collection services. It provides customers with more flexibility and convenience in managing their yard waste, ultimately contributing to a cleaner and more sustainable community.
