Mayor Mary-Ann Baldwin | City of Raleigh - Government
Mayor Mary-Ann Baldwin | City of Raleigh - Government
The Planning and Development department has introduced a new Customer Request Form aimed at streamlining the process for submitting inquiries and questions. Effective today, customers will transition from emailing a generic inbox to using an online form.
The new form is designed to enhance efficiency by categorizing inquiries. Available categories include:
- Development Reviews and Approvals
- Historic Districts and Landmarks
- Inspections
- Permits
- Permit Portal Help
- Records Request
- Zoning
- Compliment or Complaint
- Suggestions
- Other
This categorization aims to ensure that Planning and Development staff can address inquiries more effectively. The form will be accessible on development-related pages as well as on the Permit and Development Portal.
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