North Raleigh Today

Amazon has announced an open seasonal Disability Leave Services (DLS) Accommodation Consultant position in North Carolina. The announcement was posted on Amazon Jobs on April 9, 2025.

According to Amazon, the company is seeking a seasonal accommodation consultant for its DLS program, which provides continuous support to employees, applicants, and candidates navigating leave, disability, or accommodation needs. The role involves being the main contact for employees requesting Americans with Disabilities Act (ADA) accommodations and working with leadership and internal teams throughout the process. Candidates should be able to handle sensitive cases, manage multiple priorities, and work in a high-volume, fast-paced setting.

Key responsibilities include full case management, stakeholder communication, and training related to accommodations and return-to-work processes. The role may require travel up to 25% of the time and working nights or weekends during peak periods. Minimum qualifications include one year of human resources (HR), customer service, or case management experience and proficiency in Microsoft Office. Preferred qualifications include two years of HR experience and familiarity with Human Resource Information Systems (HRIS), applicant tracking, or payroll systems.

Amazon provides a comprehensive benefits package designed to support employees and their families from day one for many roles. According to About Amazon, along with an average hourly wage of over $29 for customer fulfillment, transportation, and pharmacy employees, benefits include health care, mental health resources, pre-paid college tuition, paid parental leave of up to 20 weeks for birthing mothers, and six weeks for adoptive parents. Additional perks include financial counseling, 401(k) plans with company match, stock ownership opportunities, and unique family care benefits such as childcare assistance and support for parents of children with special needs.

The company offers a range of services including online and in-person shopping; delivery of fresh produce; media distribution; operation of devices such as Alexa and Fire TV; cloud solutions through Amazon Web Services (AWS); logistics; customer service; and entertainment through platforms like Amazon Originals, Prime Video, and Audible.