North Raleigh Today

The Raleigh-Wake Emergency Communications Center has called upon the public to offer feedback on its compliance with industry standards and the delivery of public safety services. This call for feedback is in line with the center's accreditation process, with a deadline set for July 31.

Administered by the Commission on Accreditation for Law Enforcement Agencies Inc. (CALEA), the accreditation program mandates adherence to specific standards across various areas such as organization, human resources, training, operations, and critical incidents. The center is keen on receiving comments on its compliance with CALEA standards, engagement in the service community, delivery of public safety services, and overall suitability for accredited status.

Residents are encouraged to provide feedback in the form of commendations or concerns, as the ultimate goal of the accreditation process is to facilitate continuous improvement and strive for professional excellence within the agency. To submit comments on the Raleigh-Wake ECC, individuals can utilize the Accreditation Public Comment Portal.

For further details on the CALEA standards, interested parties can refer to the CELEA website. The center values input from the community to enhance its services and ensure the highest level of public safety provision.