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Saturday, February 22, 2025

Duke Energy highlights dispatcher training during Engineers Week

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Duke Energy Ohio Executive Vice President, Customer Experience, Harry K. Sideris | Duke Energy Ohio

Duke Energy Ohio Executive Vice President, Customer Experience, Harry K. Sideris | Duke Energy Ohio

Duke Energy Florida is observing Engineers Week by focusing on the critical role of power grid dispatchers and the importance of training new engineers. The event, recognized from February 16 to February 22, emphasizes the dispatchers' responsibility in maintaining safety and ensuring reliable service for over two million customers in a 35-county area.

Melissa Seixas, Duke Energy Florida's state president, stated, “Not only are power grid dispatchers responsible for keeping our line crews safe – making life-critical decisions all day, every day – but they also help ensure our customers receive the reliable service they need to lead full, productive lives.” She expressed gratitude towards those who contribute to keeping the lights on for customers.

The path to becoming an associate power grid dispatcher at Duke Energy Florida’s Distribution Control Center involves nearly two years of training and problem-solving skills often acquired through electrical engineering or utility line work backgrounds. Dispatchers work in rotating shifts to provide continuous coverage, coordinating with field crews during infrastructure upgrades or outage responses while operating complex systems and utilizing innovative tools to minimize outages.

Maintaining a steady flow of trained dispatchers is crucial for Duke Energy Florida's operations and customer satisfaction. For job opportunities at the Distribution Control Center, interested individuals can visit duke-energy.com/Our-Company/Careers.

Duke Energy Florida operates as a subsidiary of Duke Energy, serving two million customers across a vast service area. The parent company, headquartered in Charlotte, N.C., is among America's largest energy holding companies with extensive electric and natural gas utilities. Duke Energy is committed to transitioning towards cleaner energy sources while ensuring reliability and value for its customers.

For further information about Duke Energy's initiatives and updates, visit their website or follow them on social media platforms.

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