North Raleigh Today

Duke Energy is closely watching weather forecasts as severe storms with potential for high winds and flooding are anticipated in Indiana later today. Clint Carnahan, general manager of emergency preparedness at Duke Energy, emphasized the importance of preparation, saying, “A critical part of being safe in severe weather is being prepared.” He added, “We do regular storm planning throughout the year, and we want our customers to be prepared as well so they can react quickly during a storm.”

Customers are reminded to keep mobile phones charged and to have supplies on hand, such as flashlights, batteries, bottled water, nonperishable foods, and medications. Special attention is advised for those with electric-powered life support equipment, urging them to plan for alternative shelter in case of extended power outages.

Duke Energy has provided multiple ways for customers to report outages, including texting OUT to 57801, using the Duke Energy mobile app, visiting their website, or calling their automated outage-reporting system at 800.POWERON (800.343.3525). For those seeking timely updates, enrolling in Outage Alerts and visiting the interactive outage map on the company's website is recommended.

Safety guidelines are crucial during floods, particularly concerning downed electrical lines. Duke Energy warns that electric current can pass easily through water. Individuals are advised to avoid standing near or driving over downed lines and to refrain from handling fuses or circuit breakers with wet hands.

Duke Energy Indiana, the state's largest electricity supplier, operates with an electric capacity of about 6,300 megawatts and serves roughly 910,000 customers across a 23,000-square-mile service area. Duke Energy, headquartered in Charlotte, N.C., ranks among America’s largest energy holding companies. The company is actively transitioning to more sustainable energy solutions, including grid updates and cleaner generation technologies.

For further safety tips and storm preparation, customers can visit duke-energy.com. Duke Energy offers additional resources and updates through various social media platforms and its website.

For further inquiries, contact McKenzie Barbknecht at 800.559.3853.